This page is for information purposes only. Certain services and features may not be available in your jurisdiction.
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Dec 26, 20242
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jan 2, 2025114
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Dec 9, 2024446
- How do I change my login password?Published on Aug 22, 2023Updated on Dec 23, 202415,966
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Dec 23, 20244,025
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Oct 19, 2024354
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Oct 21, 20241,119
- How do I verify an individual account?Published on Sep 25, 2023Updated on Dec 31, 202420,785
- How do I download my account statements?Published on Nov 6, 2024Updated on Dec 25, 20245
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Dec 17, 20245,267
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Dec 20, 20246,131
- Why is my account frozen?Published on Aug 22, 2023Updated on Nov 11, 202416,515
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Dec 25, 202412,041
- What documents are accepted as proof of sources of wealth and funds?Published on Oct 2, 2024Updated on Nov 18, 2024100
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Nov 15, 20243,880